Compassionate Home Health Care Service

Effective Date: February 2026

Xceptional Home Health Care (“we,” “our,” or “us”) is committed to protecting the privacy of every visitor who uses our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

We may collect the following information when you use our website:

• Contact Form Information: When you submit a form, we collect your name, email address, phone number, and any message you provide.
• Technical Information: Our website may automatically collect non‑personal data such as IP address, browser type, device information, and pages visited.
• Cookies & Analytics: We may use cookies and analytics tools (such as Google Analytics or similar providers) to understand how visitors use our site and to improve performance and user experience.

 How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries or requests
• Improve website performance and user experience
• Maintain website security
• Analyze website traffic and usage trends

We do not sell your personal information.

 Sharing of Information

We do not share your personal information with third parties except in the following limited situations:

• Analytics Providers: We may share non‑personal usage data with trusted analytics services (e.g., Google Analytics) to help us understand website traffic and improve our site.
• Service Providers: We may share information with vendors who help operate our website or business, but only as necessary and with confidentiality protections.
• Legal Requirements: We may disclose information if required by law or to protect our rights and security.

Cookies themselves are not “third parties,” but analytics tools that use cookies may receive non‑personal usage data.

 Health Information (HIPAA Notice)

We do not request or collect Protected Health Information (PHI) through this website. If PHI is ever required, it will only be collected through secure, HIPAA‑compliant methods outside of this website.

 How Long We Keep Your Information

• Contact form submissions may be retained for up to 12 months for business and documentation purposes.
• Analytics data may be retained according to the policies of the analytics provider.

You may request deletion of your information at any time

 Your Choices

You have the right to:

• Request that we update or delete your contact information
• Disable cookies through your browser settings
• Opt out of analytics tracking by adjusting your browser or device privacy controls

Most browsers allow you to block or delete cookies in the settings menu.

 Protection of Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no online system is 100% secure, and we cannot guarantee absolute protection.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@xceptionalhhc.com

Phone: 409-812-0701 

Business Name: Xceptional Home Health Care

Effective Date: February 2026

Business Name: Xceptional Home Health Care

These Terms of Service (“Terms”) govern your use of the Xceptional Home Health Care website (“Site”). By accessing or using this Site, you agree to these Terms. If you do not agree, please discontinue use of the Site.

Use of This Website

This Site is provided for general informational purposes related to our home health care services. You agree to use the Site only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the Site or other users.

 No Medical Advice

The information on this Site is not medical advice, diagnosis, or treatment. Nothing on this Site should replace professional medical judgment. For medical concerns, always consult a licensed healthcare provider.

 Intellectual Property

All content on this Site—including text, graphics, logos, and design—is the property of Xceptional Home Health Care and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.

 User Submissions

If you submit information through our contact form, you agree that:

• You are providing accurate information
• You will not submit harmful, abusive, or unlawful content
• We may use your submission to respond to your inquiry

We do not allow spam, fraudulent messages, or misuse of the contact form.

 Third‑Party Links

Our Site may contain links to third‑party websites or tools (such as analytics providers). We are not responsible for the content, privacy practices, or security of those external sites.

 Limitation of Liability

To the fullest extent permitted by law, Xceptional Home Health Care is not liable for:

• Errors or interruptions in website availability
• Inaccuracies in website content
• Damages resulting from your use or inability to use the Site
• Actions taken based on information found on the Site

Your use of the Site is at your own discretion and risk.

 HIPAA Notice

This Site is not used to collect Protected Health Information (PHI). If PHI is ever required, it will only be collected through secure, HIPAA‑compliant systems outside of this website.

 Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site means you accept the updated Terms.

 Contact Us

If you have questions about these Terms, please contact us:

Email: info@xceptionalhhc.com

Phone: 409-812-0701

Business Name: Xceptional Home Health Care